*UPDATED (03/08/20)*

We released an update last week with information on letting clients come back inside for appointments. We have decided to postpone this due to the goverment holding off lifting anymore of the COVID-19 restrictions.

Please refer to the protacal below for appointments.

Please call us once you have arrived and wait in your car or outside the practice. Once the vet is available they will come outside to greet you. We request that only 1 person attends with their pet unless it is a sensitive subject.

To minimise footfall in reception, we will take your pet from you outside.
We will be able to have one client in to reception at a time to pay after their appointment if they are wearing a mask.

If you require medications, food , flea or wormer, please call us on 01442 822151 to order over the phone and payment will be taken before you arrive. Alternativley you can place orders via the website as our phone lines do get busy. All medication requests still require 24 hours notice. Once you have arrived for your order please follow the same procedure by calling us and we will greet you outside once one of our staff members is free.

If you are not able to leave your home due to being in a high risk category or have COVID-19 symptoms, we will do our best to get medications to you.

We appreciate your time and patience during this difficult time. We would like to reassure clients that we are here to help and if you have anything you are concerned about then do contact us.
Stay Safe

Following Brexit, UK vets no longer have authorisation to complete EU passports. Recording of a rabies vaccination in the passport must be done by a vet in the EU.

Therefore if a rabies booster vaccination is due whilst the pet is in the UK we will be unable to record this in the EU passport. Consequently if the pet then needs to travel to the EU it will require an Animal Health Certificate.

Please visit GOV.UK for updated information on pet travel now we have left the EU.