*UPDATED (03/08/20)*

We released an update last week with information on letting clients come back inside for appointments. We have decided to postpone this due to the goverment holding off lifting anymore of the COVID-19 restrictions.

Please refer to the protacal below for appointments.

Please call us once you have arrived and wait in your car or outside the practice. Once the vet is available they will come outside to greet you. We request that only 1 person attends with their pet unless it is a sensitive subject.

To minimise footfall in reception, we will take your pet from you outside.
We will be able to have one client in to reception at a time to pay after their appointment if they are wearing a mask.

If you require medications, food , flea or wormer, please call us on 01442 822151 to order over the phone and payment will be taken before you arrive. Alternativley you can place orders via the website as our phone lines do get busy. All medication requests still require 24 hours notice. Once you have arrived for your order please follow the same procedure by calling us and we will greet you outside once one of our staff members is free.

If you are not able to leave your home due to being in a high risk category or have COVID-19 symptoms, we will do our best to get medications to you.

We appreciate your time and patience during this difficult time. We would like to reassure clients that we are here to help and if you have anything you are concerned about then do contact us.
Stay Safe

As most of you now know Springwell Vets moved in August 2019 to it's new premises “Dunsley Orchard” which is situated on the other side of Tring next to the cricket club.

For those of you that might have missed it, here is the article that Patrick wrote about the move for our Spring Newsletter:

“A lot has changed since we moved into our current location in 1995.
Number 98 was a lovely blend of traditional Georgian town house with space, facilities to match the needs of our patients and adequate on street parking. Sadly the parking has become limited and our requirement for space has increased.

Although Springwell remains primarily a first opinion practice, a part of our workload has become second opinion and referrals. This year alone we have received cases from as far as Leicestershire, Kent, Essex, Surrey, Norfolk and Oxfordshire. The services that we are providing have required significant investment in both training and equipment, which demands space. Space is hard to find in Tring.

Now after years of looking, we have identified and purchased Dunsley Orchard to become our new Veterinary Surgery. It broadly increases our working area by 50%, has on-site parking and will allow us to continue to do exactly what we do now. This move will also allow some more innovation with our veterinary work and reduce our environmental impact. We are hoping to install two charging points for electric vehicles, a biomass heating system and a bank of solar panels, whilst still making the place feel like home. For clients waiting for their pets there is a Café next door at Dunsley Farm and Tring Brewery (“you couldn’t make it up!”).

The development is being entirely funded by Springwell from saved money and really says a super big “thank you” to all of our clients, so no price rises anticipated. Springwell Veterinary Surgery remains privately owned. It is my intention that it will continue to do so, and in this guise will be able to continue to provide care to all of the small animals of Tring, district, and beyond, without compromise.”