*UPDATED (27.05.20)*

On behalf of Springwell Veterinary Surgery, we wanted to reach out and express our thoughts of support and concern for our community and sympathy for all who have been affected by the COVID-19 pandemic.

As a veterinary organisation, we are closely monitoring the rapidly evolving situation and are committed to ensuring our patient needs are met through these challenging times.

At Springwell veterinary surgery it is imperative we keep our staff safe and well, so that we can stay open and provide you and your pet the best service possible. Therefore we are running on skeleton staff with a rotation of different teams daily, to avoid close contact and maintain strict social distancing.

We will now able to book routine appointments such as neuterings and booster vaccinations from the 01.06.2020, however we will still be following strict social distancing guidlines.

When attending your appointment, please be advised that the reception door will be locked. Please call us once you have arrived and wait in your car or outside the practice. Once the vet is available they will come outside to greet you. We request that only 1 person attends with their pet unless it is a sensitive subject.

To minimise footfall in reception, we will take your pet from you outside. Only members of staff are allowed in the building unless authorised.

If you require medications, food , flea or wormer, please call us on 01442 822151 to order over the phone and payment will be taken before you arrive. Alternativley you can place orders via the website as our phone lines do get busy. All medication requests still require 24 hours notice. Once you have arrived for your order please follow the same procedure by calling us and we will greet you outside once one of our staff members are free.

Our wholesaler is well stocked for veterinary medications and most food so we advice to try and not bulk buy during these times. We will be receiving orders from them daily.

If you are not able to leave your home due to being in a high risk category, we will do our best to get medications to you.

We appreciate your time and patience during this difficult time. We would like to reassure clients that we are here to help and if you have anything you are concerned about then do contact us.

Stay Safe.

As most of you now know Springwell Vets moved in August 2019 to it's new premises “Dunsley Orchard” which is situated on the other side of Tring next to the cricket club.

For those of you that might have missed it, here is the article that Patrick wrote about the move for our Spring Newsletter:

“A lot has changed since we moved into our current location in 1995.
Number 98 was a lovely blend of traditional Georgian town house with space, facilities to match the needs of our patients and adequate on street parking. Sadly the parking has become limited and our requirement for space has increased.

Although Springwell remains primarily a first opinion practice, a part of our workload has become second opinion and referrals. This year alone we have received cases from as far as Leicestershire, Kent, Essex, Surrey, Norfolk and Oxfordshire. The services that we are providing have required significant investment in both training and equipment, which demands space. Space is hard to find in Tring.

Now after years of looking, we have identified and purchased Dunsley Orchard to become our new Veterinary Surgery. It broadly increases our working area by 50%, has on-site parking and will allow us to continue to do exactly what we do now. This move will also allow some more innovation with our veterinary work and reduce our environmental impact. We are hoping to install two charging points for electric vehicles, a biomass heating system and a bank of solar panels, whilst still making the place feel like home. For clients waiting for their pets there is a Café next door at Dunsley Farm and Tring Brewery (“you couldn’t make it up!”).

The development is being entirely funded by Springwell from saved money and really says a super big “thank you” to all of our clients, so no price rises anticipated. Springwell Veterinary Surgery remains privately owned. It is my intention that it will continue to do so, and in this guise will be able to continue to provide care to all of the small animals of Tring, district, and beyond, without compromise.”